Quality Control
Quality Control
Quality you can measure and prove.
How every programme works
- 01
Analyse
Find what each role really needs.
- 02
Design
Built around your sector and level.
- 03
Deliver
Led by practising experts.
- 04
Assess
Confirm what was learned.
- 05
Measure
Prove the change on the job.
Overview
Customers expect consistent quality, and regulators and certification bodies expect evidence of it. Our Quality Control programmes give teams the tools to measure quality, detect problems early, prevent defects from recurring, and demonstrate conformity to customers and auditors.
Programmes range from quality-management fundamentals and internal auditing to statistical methods and laboratory practice. Participants learn to move from inspecting and reacting to preventing, using real data and case studies from manufacturing and service environments.
Why it matters for your organisation
- Fewer defects, complaints and returns
- Lower cost of poor quality
- Readiness for customer and certification audits
- Decisions based on data rather than opinion
Key topics
- The seven basic quality tools
- Inspection, sampling and testing plans
- Statistical process control and capability
- Root-cause analysis and corrective and preventive action
- Internal audit planning and reporting
- Supplier quality management
Learning outcomes
By the end of the programme, participants will be able to:
- 01.Explain and apply the requirements of ISO 9001 in their area
- 02.Use quality tools and SPC charts to monitor and improve processes
- 03.Investigate problems and implement effective corrective action
- 04.Plan, carry out and report an internal quality audit
Who should attend
QC and QA officers and managers, laboratory staff, internal auditors, production supervisors and process owners.
Ready to develop your team? Contact us